If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during specimen collection. Note: Childcare is not available and the waiting area is not attended. Learn more about fasting before a lab test. Your healthcare provider should have indicated this on your lab order or during your visit. It’s important to also know if your test requires fasting the day before and/or morning of your appointment. You will be asked to preauthorize payment for any balance due after your insurance is billed. Credit, debit, or health savings card.Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).If your doctor did not give you a paper order, check with them to see if they sent it electronically. You should bring the following to your appointment: If you check in more than 10 minutes late for your appointment, you will be served as a walk-in. Please arrive and check in 10 minutes before your appointment time. At-home collections are limited to zip codes in the cities of Dallas and Fort Worth, Texas. Enter your healthcare provider's information when you schedule your appointment for an at-home collection. If you do not have a copy of your lab order, Getlabs can contact your healthcare provider on your behalf to get a copy of it. You will need a copy of your lab order if you schedule a same-day or next-day appointment for an at-home collection with Getlabs. If you do not have a copy of your lab order, please enter the name and phone number of your doctor or other healthcare provider and Quest Mobile will request your lab order. Your healthcare provider will submit your lab order to Quest Diagnostics, or you can upload your lab order during the in-home collection scheduling process.
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